I notified the company that my order was missing the blender ball and that same day, they responded. They were polite, and very accommodating, sending out the replacement immediately.
Excellent customer service
I love the bottle and use it daily. I needed a new lid and got one. I'm satisfied with the bottle and the customer service. THANK YOU!
The product works great! It is lightweight, has non-slip grips, and holds up to 32 ounces of water! I love this bottle!
After using my infuser bottle for months, the top of the infuser part broke. I contacted the company and got a response within 24 hours! They offered to send me a replacement right away. It came pretty quickly and they were in contact with me throughout the whole process. Best customer service I have ever experienced!!