I had to write to see if there was option to replace straw and cover due to straw wasn’t working properly after being used several times. New one is working fine. So was initial straw. Find bottle heavy to hold. Does keep water nice and cold though.
The straw lid does not fit my live infinitely water bottle very good
I had no problem with the straws, I ordered them for the wrong water bottle though.
Love it, works great.
The first straw lid that came with the bottle was defective and with no questions asked...I got a replacement within a few days. Very good customer service. The replacement lid is still working well. I am very happy with the companies fast response and the bottle is wonderful for the long workouts.